Shipping + Returns
 

Shipping Domestic  - UK   

 

UK Order - Our standard shipping charge is £3.95 for 2nd class signed for. If you are in a hurry there is an option for first class signed for £6.50.

 

Shipping International - Rest of the World

 

Lang Made ships Worldwide. We offer a flat rate charge of £15 for Standard International Shipping. All parcels are sent either tracked or signed for.

For all orders shipped outside of the UK, the ship-to recipient will be responsible for any taxes or customs duties incurred. Unfortunately, we are unable to mark the parcels ‘gift’ or ‘no commercial value’. As customs, duties and taxes vary widely from country to country, we advise you contact your local customs agency for details on estimated costs before you purchase.  

Please note we are unable to estimate the total amount of taxes or duties that may be due at time of delivery. We have no control over these amounts and will not be held liable.

All international orders are considered final sale once shipped and therefore ineligible for refund or exchange.

 

Returns

 

For UK purchases we offer returns within 10 days of receiving. Please email us for approval within 10 days.

Products must be returned in an unused condition with original tags and packaging included. Customer is responsible for the return costs, we recommend using a signed for service as we do not accept liability for lost parcels.

Return instructions: Email us within 10 days of receiving. Goods must then be sent back to the address provided within 5 business days of the email confirmation of your return (postage marked within 5 days). You will be refunded in full (minus the original postage cost) back onto your original payment method.

For any items which have been personalised we are unable to accept returns.

Unfortunately, international orders are considered final sale once shipped and are ineligible for refund or exchange. 

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